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| It is our goal at MJ Crafts Design Studio to make your visit and shopping experience an easy and enjoyable one. In this section you will find the answers to the most frequently asked questions by our loyal customers. If you don't find an answer to your questions here, or if there is anything else we can do to help you, please email by clicking customer support. DOUBLE CLICK ON THE QUESTION TO GET TO THE ANSWER! 1. How is the Eggypiece created? 2. What are your payment options? 3. Do you ship internationally, or only to the states? 4. What are the shipping rates? 5. What is the delivery time? How long will it take for my order to arrive? 6. Can I get a printed catalog? 7. What kind of packaging do you supply? Do you offer gift wrap? 8. What is your warranty? How do I return an item? 9. What is your privacy policy? Do you sell the email addresses? 10. Is PayPal safe to use? 11. Should I receive an item identical to the photograph? Can't find your answer here? Please contact us. We will answer immediately. |
| #5. What is the delivery time? How long will it take for my order to arrive? It usually takes approximately 6-8 working days to most locations in the U.S. for parcel post. For international orders, it depends on the county. However do not confuse this with the order making time. We maintain a minimum stock to ensure your creation arrives as fresh as possible. Creation of your order does not begin until you payment clears, and depending on how elaborate your request is, it could take 2 to 4 weeks to create your art pieces, and then comes the mailing time. So plan accordingly. We could always put a "Rush" category to your order, but that means an additional charge. |
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